At Lumibath Shop, we understand that receiving your premium bathroom products safely and promptly is just as important as choosing them. Our global delivery network ensures your carefully selected items arrive with care, whether you’re creating a space-saving urban bathroom or designing a luxury retreat.

Key Delivery Features:

  • Global Reach: Serving customers worldwide (excluding some Asian and remote areas)
  • Reliable Carriers: Partnering with DHL, FedEx, and EMS for secure transportation
  • Transparent Timelines: Clear estimates from dispatch to delivery
  • Flexible Options: Choose between speed and value to suit your project timeline

Our Delivery Options

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: £12.95

Ideal for when you need your bathroom essentials within a predictable timeframe. Our premium carriers ensure careful handling of your space-saving toilet units, delicate mirrors, and all other bathroom components.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free for orders over £50

Perfect for complete bathroom suites or larger orders where you can balance delivery speed with cost savings. Rest assured, even with free shipping, your anti-slip shower trays and back-to-wall units will arrive in perfect condition.

The Delivery Process

1. Order Processing

All orders are carefully prepared within 1-2 working days. Our team pays special attention to fragile items like bathroom mirrors and lighting fixtures, ensuring they’re packed with protective materials.

2. Dispatch Notification

You’ll receive an email with tracking information as soon as your bathroom furniture, accessories, or complete suites leave our warehouse. Track your space-saving solutions every step of the way.

3. Delivery Completion

Our carriers will deliver directly to your door. For larger items like bath shower screens or bathroom furniture, we recommend having someone available to receive and inspect the delivery.

Important Notes for Bathroom Products

  • Some larger items (like bath suites) may be shipped separately to ensure safe transportation
  • Fragile items (mirrors, lighting) are clearly marked and require careful handling
  • Please inspect all items upon delivery and report any issues within 48 hours

Returns Information

If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Please contact our support team at [email protected] to initiate a return. Note that some large or specially ordered items may have different return conditions.

Note: Delivery times are estimates and may vary slightly depending on your location and customs processing. Some remote areas may experience longer delivery times.

We’re committed to making your bathroom transformation as smooth as possible from selection to installation. If you have any questions about delivery, our team is always happy to help at [email protected].