At Lumibath Shop (“we”, “us”, or “our”), we value your privacy as much as we value the precision in our space-saving bathroom solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumibaths.com.
1. Information We Collect
We collect information that helps us provide our premium bathroom products and services to our global clientele:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
- Transaction Information: Details about purchases of our bathroom furniture, lighting, or anti-slip shower trays.
- Technical Information: IP address, browser type, device information, and browsing behavior on our site.
- Communication Data: Records of your correspondence with us regarding our products like back-to-wall toilets or bath suites.
2. How We Use Your Information
We use your information with the same attention to detail we apply to our bathroom designs:
- To process orders for our premium bathroom products and arrange delivery
- To provide customer support for our space-saving solutions
- To improve our website and product offerings based on your preferences
- To send marketing communications about new bathroom accessories or lighting (with your consent)
- To prevent fraud and ensure the security of transactions
3. Data Sharing and Disclosure
Like our carefully curated bathroom collections, we handle your data thoughtfully:
- Service Providers: We share information with payment processors, shipping carriers, and IT service providers necessary to deliver our products globally.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Business Transfers: In case of merger or acquisition, customer information may be transferred.
We never sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
We protect your data with the same commitment we apply to our anti-slip shower trays:
- All transactions are encrypted using SSL technology
- We are PCI-DSS compliant for payment processing
- Personal data is stored on secure servers with limited access
- We retain data only as long as necessary for business or legal purposes
5. Your Rights
You have rights regarding your personal information, just as you have choices in our bathroom designs:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure of your data under certain conditions
- Objection: Opt-out of marketing communications
- Restriction: Limit how we use your data
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience, much like our bathroom accessories enhance your space:
- Essential Cookies: Necessary for site functionality and checkout process
- Analytics Cookies: Help us understand how customers interact with our site
- Marketing Cookies: Used to show relevant ads for our bathroom products
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve customers worldwide (excluding certain Asian and remote regions), your data may be transferred outside your country of residence. We ensure all transfers comply with applicable data protection laws.
8. Changes to This Policy
We may update this policy occasionally, just as we update our bathroom product lines. The updated version will be posted on our website with a new “Last Updated” date.
9. Contact Us
For privacy-related questions, contact our Data Protection Officer at:
Lumibath Shop14 Portadown Rd
Armagh, GB CH5E 7WD
Email: [email protected]
